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Useful Information

This site is not intended to present the full range of products and services on offer by Ralica Furniture Houses PLC. Should you require further information, please send an inquiry by e-mail, fax or phone to our Head Office. All your queries will be addressed and replied to in close detail and as promptly as possible.
Can I test the mattresses you offer, and how should I choose the model that is best for me?
Tsvetelina Goranova, Varna
Can you sell me a kitchen made according to a drawing I already have from elsewhere? Am I obliged to use your installation service?
Irina Staneva, Vidin
Can I pay by bank transfer and can my invoice read "office furniture"? Do you have POS-terminal device, can I alternatively pay by credit card?
Boyana Angelova, Plovdiv
Do you keep any furniture items in stock? What is the delivery period for those that have to be ordered individually? What percentage of the price must be downpaid to validate an order?
Genoveva Zhelebova, Sofia
If I order my kitchen from you, can you also offer me living room modular furniture in the same style? Do you offer complete furnishing solutions and what would the discount be if I order all furniture from you?
Ahmed Mustafa, Chepelare
When you are ready to deliver my kitchen, can I pay its full price and half of the fitting fees after completion of installation?
Emil Dimov, Kavarna
Can I buy my furniture from you in Sofia, but have them delivered and installed in the province? What would the delivery and fitting conditions be in this case?
Vasilena Popzlateva, Shumen
I bought a rattan bedroom set from you around 10 months ago. As I chose a dark rattan colour, in time it faded a little and now looks a bit dusty. What would you recommend in this case and does day-light affect the set?
Georgi Stolarov, Vratsa
Do you have a catalogue of the kitchens you offer? Can you customize them to size? What is their country of origin? Can you make round-shaped or curved breakfast bars?
Ismet Ibryam, Smolyan
What is the delivery time for the furniture you offer? Please also specify the guarantee period.
Zhorzheta Purlakova, Yambol
How long is the warranty of the ovens you offer? Do you have a model that can bake at three levels? Do you offer "self-cleaning" ovens?
Desislav Rashev
Do you make furniture by order? If I have an idea for a specific model of coffee table, would you produce it and what would the leadtime be?
Evlogi Stratiev, Gorna Oryahovitsa
Can I order kitchen furniture to individual dimensions? Do you offer round bedrooms? If yes, what material are they made of?
Vasil Kasabov, Kamenar village, Varna
How should I maintain the doors that I have purchased from you? Would you recommend a specific cleaning product?
Radi Iliyanov, Dobrich
If I buy mu built-in appliances from your showroom, but I had not purchased my kitchen furniture from you, would you install them?
Zherar Bedrosyan, Stara Zagora
I would need to buy a dining table with coloured glass top. Is the glass guaranteed for being thermally and impact-tempered? If the top breaks, can I order only it?
Daniela Karaivanova, Bourgas
What types of fillings are used in the sofas you offer? What is the warranty period for the fillings and structural frame?
Penka Statelova, Sofia
I have a pet dog that scratched the leather of my sofa. Can I buy some kind of corrector dye?
Ivan Lyubenov, Teteven
Where can I buy genuine leather cleaners from?
Svetodara Ivanova, Sofia
How should I maintain my sitting group, provided it has no zips on the upholstery covers to be taken off with?
Gergana Koleva, Dobrich